Mac users must be running macOS 10.13 High Sierra or later, and the Mac installer includes browser extensions for Apple Safari, Google Chrome and Mozilla Firefox. The Windows universal installer will add browser extensions to Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Microsoft Edge, Opera and Windows applications, and updated versions of the browser extensions were rolled out in March 2021. This problem is not a RoboForm issue and cannot be fixed in RoboForm, neither we could explain why it takes to start cmd.exe first to run native messaging host for the browser (this would affect any extension that needs native messaging).Support for Windows goes all the way back to Vista. Unlike Chrome, Firefox does not need cmd.exe, it starts RoboForm's process directly (please don't be confused with 'chrome' in the name of rf-chrome-nm-host.exe, this is intended for all browsers with RoboForm extension including Firefox). The problem is that Chrome does not starts rf-chrome-nm-host.exe directly, it starts cmd.exe first, and the Exploit Protection option makes your security software treat cmd.exe started by the browser as a potential threat.Īs the result, RoboForm's process cannot start, either, and adding RoboForm files in your security software white list cannot help as your antimalware does not ban RoboForm's process indeed, it bans cmd.exe. It takes Chrome to start RoboForm's process rf-chrome-nm-host.exe (so named native messaging host) to let RoboForm extension work in co-operation with RoboForm for Desktop that makes the lower toolbar available in Chrome. Malwarebytes for Windows will open once the installation completes successfully. Save all your work and click OK when you are ready to reboot.Īfter the reboot, you will have the option to re-install the latest version of Malwarebytes for Windows. To uninstall all Malwarebytes Products, click the Clean button. Please attach the file in your next reply. To provide logs for review click the Gather Logs buttonĪ file named mbst-grab-results.zip will be saved to your Desktop
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